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2023 brings a more discerning European traveler—shorter stays and budget-conscious choices. Asian markets, especially China, will emerge as pent-up demand meets high spending power. “Old school is the new new school” as proven tactics meet post-pandemic innovation. my top resolution: supercharge ancillary revenue with fresh bundles and upsells. discover how to navigate this VUCA world and drive total revenue management.

The first international forum for high-level consulting in Alicante brought together leaders in tourism and innovation. Debates on European funds, the green transition, and digitalization marked the day. Roundtable discussions highlighted the power of data and public-private collaboration. Experts in tourism technology, human resources, and sustainability shared challenges and opportunities. Don't miss the conclusions that will define the future of tourism on the Costa Blanca.

Discover how good inventory distribution can boost your revenue. Learn how to rename your rooms to make them irresistible. Be inspired by examples like Villa Agrippina and its "Supreme Room with Private Jacuzzi." Optimize rates based on demand and attract all types of guests. Make your hotel a success by taking care of every detail of your inventory.

Hereby starts my newsletter, a space where I will be sharing my thoughts and reflections about hot topics from the industry I love: hashtag#tourism. I'll mainly […]

Ai at the drive-thru may nail orders but miss the warmth customers crave. software works nonstop without error, yet can't listen or empathize. authentic staff engage diners, spark loyalty and earn rave reviews. Empathic employees drive extra sales that bots can't replicate. show your caring side and your role remains irreplaceable.

Dublin's Temple Bar pints climbed in price as the night wore on, revealing a missed F&B opportunity. most restaurants still serve static menus despite QR tech that can flex rates instantly. diners would gladly pay more on weekends and save during quiet weekday lunches. real-time pricing could sharpen profits and draw bargain hunters at off-peak hours. ready to watch your favorite bar's menu evolve with demand?

Hospitality education often stops at theory and lectures feels disconnected. Traditional internships funnel every student to the front desk ignoring other roles. Soft skills like adaptability and communication remain underdeveloped in classrooms. Practical experience across kitchens, marketing and events builds real confidence. Partnerships between schools and industry bring curricula to life and bridge the gap.

Pricing in hospitality hinges on balancing price and value. Customers pay two dollars for coffee until Starbucks charges four and they don't flinch. dynamic room rates from season to season reflect perceived value, not just cost. revenue management systems guide pricing but savvy pros adjust for inflation and trends. luxury diners queue for a thousand-dollar steak because experience outweighs price concerns.

underpaid staff create magical experiences while juggling unpaid overtime. Perception of low-skilled work clashes with the real dedication on display. small hotels struggle to match wages at high-profile chains, fueling talent drain. industry advocacy and fair pay campaigns could rewrite hospitality's future. are you ready to champion the heroes behind every memorable stay?

The hospitality industry is recovering at a probably unexpectedly fast pace in the wake of the COVID-19 pandemic, welcoming back guests and patrons with open arms. […]

Exclusive interview with Pablo Torres, Teduka's new CEO, and his plans to revolutionize tourism training. With over 20 years of experience in hotels, consultancies, and universities, he now focuses on industry professionals. Teduka bridges the gap between theory and practice with practical courses, intensive bootcamps, and bilingual training. AI will free up routine tasks, and here you'll learn to focus on strategy and human decision-making. Discover their course roadmap for revenue, F&B, and more, and don't miss the full interview.

Hospitality tech has exploded since the pandemic, reshaping roles without replacing them. Tool overload can overwhelm hoteliers, especially independents without dedicated IT support. Niche solutions often struggle to integrate, leaving holes in the guest's journey. Machine learning powers everything from revenue forecasts to itinerary planning. Choosing the right tech—based on needs, not price tag—is the true game-changer.

Old cocktail menus tossed in plastic folders feel sloppy and uncaring. Genuine hellos and swift help turn simple moments into cherished memories. Loyal guests return not for gold decor but for smiles that feel personal. Great service stands out when flashy amenities blend into the background. Neglect basics and watch customers wander to attentive rivals next door.

Investing in your team sparks glowing reviews that fill rooms fast. When staff know their stuff, guests pay more without blinking. happy customers rave online and boost your hotel's ranking. premium pricing follows exceptional service like night follows day. ready to see training turn paychecks into profits?

Tipping stirs fierce debate over service quality and fair pay. From the American reliance on tips to its spread across Europe, customs clash. Incentives for exceptional service meet the reality of unpredictable wages. solution lies in fair base salaries with truly optional gratuities. Digital tipping options can bridge the cashless gap and honor great work.

Technology is the trusted sidekick to hospitality's heroes. Batman's human touch wins guests' hearts when Robin's ai and iot tools handle the routine. Integrated systems let staff anticipate every need without drowning in data. Embracing innovation keeps teams agile in a world where adaptability rules. The real magic happens when talent takes the stage with tech cheering from the wings.

Hotels empower front desk teams to suggest room upgrades and spa treatments. Personalized recommendations feel like insider tips, not canned pitches. tech tools feed staff real-time guest preferences for seamless service. turning complaints into wow moments can spark surprise add-on bookings. Training your frontline crew transforms everyday check-ins into profit drivers.

servers who listen closely turn meals into memorable experiences. Subtle nodes to premium sides or craft cocktails can lift every bill. Strategic menu highlights guide guests to tried-and-true delights. Ethical upsells feel like insider tips, not pushy sales pitches. a well-trained team becomes your restaurant's secret profit engine.

Training your hotel crew turns good stays into unforgettable moments. Confident team members greet guests with genuine warmth and seamless service. Skilled staff handle challenges like pros, leaving no room for complaints. Investing in learning boosts efficiency and slashes costly mistakes. happy employees stay longer, rave online and fill rooms faster.

Just like rugby, hotel teams score big when they move as one. Disciplined drills and clear playbooks keep service on point. Respect on and off the field turns guests into loyal fans. Bouncing back from setbacks makes your team unstoppable. Ready to train your crew into hospitality all-stars?

Therapist connect one-on-one to reveal clients' hidden needs. Upselling add-ons like aromatherapy or hot stones feels like a gift. Suggesting skincare products turns a treatment into a lasting ritual. ethical recommendations build trust and keep guests coming back. with a 15–25 % revenue boost, suggestive selling is win-win for spas.

Training well-trained hotel teams transforms your guests' experience. It ensures impeccable service and creates a welcoming atmosphere that impresses with every detail. By improving technical and communication skills, staff work with greater confidence. Efficiency increases, errors decrease, and the team feels proud to be part of the project. Discover how investing in training can increase satisfaction, loyalty, and return.

Investing in staff training boosts guest smiles and star ratings. feedback-driven workshops and online courses turn knowledge into action. surveys show a one-point rating jump can raise revPAR by double digits. mentoring, incentives and hands-on sessions spark confidence and loyalty. happy, skilled teams deliver seamless stays—and fuller wallets.

Tired of hidden price gaps across booking sites? Chema Herrero Hernández pins down thirteen deal breakers you can't ignore. Unexpected currency conversions and outdated rates cost you trust and profit. contract breaches, tech glitches and unfair parity clauses lurk behind the scenes. ready to reclaim control and boost direct bookings? dive into the full breakdown.