revenue

Hospitality education often stops at theory and lectures feels disconnected. Traditional internships funnel every student to the front desk ignoring other roles. Soft skills like adaptability and communication remain underdeveloped in classrooms. Practical experience across kitchens, marketing and events builds real confidence. Partnerships between schools and industry bring curricula to life and bridge the gap.

Pricing in hospitality hinges on balancing price and value. Customers pay two dollars for coffee until Starbucks charges four and they don't flinch. dynamic room rates from season to season reflect perceived value, not just cost. revenue management systems guide pricing but savvy pros adjust for inflation and trends. luxury diners queue for a thousand-dollar steak because experience outweighs price concerns.

underpaid staff create magical experiences while juggling unpaid overtime. Perception of low-skilled work clashes with the real dedication on display. small hotels struggle to match wages at high-profile chains, fueling talent drain. industry advocacy and fair pay campaigns could rewrite hospitality's future. are you ready to champion the heroes behind every memorable stay?

The hospitality industry is recovering at a probably unexpectedly fast pace in the wake of the COVID-19 pandemic, welcoming back guests and patrons with open arms. […]

Hospitality tech has exploded since the pandemic, reshaping roles without replacing them. Tool overload can overwhelm hoteliers, especially independents without dedicated IT support. Niche solutions often struggle to integrate, leaving holes in the guest's journey. Machine learning powers everything from revenue forecasts to itinerary planning. Choosing the right tech—based on needs, not price tag—is the true game-changer.

Old cocktail menus tossed in plastic folders feel sloppy and uncaring. Genuine hellos and swift help turn simple moments into cherished memories. Loyal guests return not for gold decor but for smiles that feel personal. Great service stands out when flashy amenities blend into the background. Neglect basics and watch customers wander to attentive rivals next door.

Investing in your team sparks glowing reviews that fill rooms fast. When staff know their stuff, guests pay more without blinking. happy customers rave online and boost your hotel's ranking. premium pricing follows exceptional service like night follows day. ready to see training turn paychecks into profits?

Tipping stirs fierce debate over service quality and fair pay. From the American reliance on tips to its spread across Europe, customs clash. Incentives for exceptional service meet the reality of unpredictable wages. solution lies in fair base salaries with truly optional gratuities. Digital tipping options can bridge the cashless gap and honor great work.

Technology is the trusted sidekick to hospitality's heroes. Batman's human touch wins guests' hearts when Robin's ai and iot tools handle the routine. Integrated systems let staff anticipate every need without drowning in data. Embracing innovation keeps teams agile in a world where adaptability rules. The real magic happens when talent takes the stage with tech cheering from the wings.

Hotels empower front desk teams to suggest room upgrades and spa treatments. Personalized recommendations feel like insider tips, not canned pitches. tech tools feed staff real-time guest preferences for seamless service. turning complaints into wow moments can spark surprise add-on bookings. Training your frontline crew transforms everyday check-ins into profit drivers.

servers who listen closely turn meals into memorable experiences. Subtle nodes to premium sides or craft cocktails can lift every bill. Strategic menu highlights guide guests to tried-and-true delights. Ethical upsells feel like insider tips, not pushy sales pitches. a well-trained team becomes your restaurant's secret profit engine.

Just like rugby, hotel teams score big when they move as one. Disciplined drills and clear playbooks keep service on point. Respect on and off the field turns guests into loyal fans. Bouncing back from setbacks makes your team unstoppable. Ready to train your crew into hospitality all-stars?

Investing in staff training boosts guest smiles and star ratings. feedback-driven workshops and online courses turn knowledge into action. surveys show a one-point rating jump can raise revPAR by double digits. mentoring, incentives and hands-on sessions spark confidence and loyalty. happy, skilled teams deliver seamless stays—and fuller wallets.

Tired of hidden price gaps across booking sites? Chema Herrero Hernández pins down thirteen deal breakers you can't ignore. Unexpected currency conversions and outdated rates cost you trust and profit. contract breaches, tech glitches and unfair parity clauses lurk behind the scenes. ready to reclaim control and boost direct bookings? dive into the full breakdown.

Discover Revenue for Breakfast, the free roadshow for Portuguese hoteliers. Three breakfasts in the Algarve, Lisbon, and Porto from September 26 to 28. Learn about revenue management, direct sales, and technology from Chema Herrero and Pablo Torres. Participate in discussions with experts from Paraty Tech, QuickText, Roibos, and more. Get inspired and equip your team with the training the tourism sector needs.

Macroeconomic ups and downs are expected in 2024, although it is still possible to raise prices and reposition destinations, according to Javier Tausía. Total revenue involves optimizing every point of contact with the customer, from pre-stay to post-stay, according to Francesc González. Chema Herrero recommends designing upselling strategies based on guest behavior to monetize each point of sale. For small hotels, the key is total personalization, team training, and digitalization, as Francisco Quintero points out. Even all-inclusive resorts can sell exclusive experiences and external services to generate more revenue, according to Toni Homar.

Spain generated 97 billion euros from tourism in 2021, but lacks the world-class schools to train its talent. Switzerland boasts top hospitality names like Les Roches, Glion and Lausanne EHL, fueling over CHF 350 million in local economic impact. José Andrés challenges Spain's leadership in gastronomic tourism: why aren't foreigners flocking here to learn? From Centro Superior de Hostelería de Galicia to TEDUKA, innovators are rising — can they turn Spain into a new academic hub? Are you ready to lead by example and spark the passion of future hospitality professionals?

Imagine a lobby that serves cappuccinos by day and cocktails by night. You check in at the bar instead of a dusty reception desk. Boutique pop-up shops and art exhibits bring local flavor right to your guests. Coworking nooks in between sofas keep business travelers happy and productive. Merch stores and digital ads turn dead space into real profit.

Early in 2020 the world stopped and tourism came to a standstill. Workers in Lisbon paid 80% of their wages just to know where they'd sleep. Balconies became bedrooms in Ibiza as staff scrambled for shelter. Inflation and slim margins bite harder while pay and conditions stay frozen. When the call comes to ship labor from Bangladesh and Nepal, whose humanity do we leave behind?

In today's digital age technology is reshaping every hotel stay. Hotels streamline check-in with keyless entry and mobile check-in innovations. Concierges and housekeepers rely on apps and wearables to anticipate guest needs. Staff can automate reservations and housekeeping to focus on personal service. Embracing these tech tools means happier guests repeat visits and glowing reviews.

Luxury hotels are introducing a discreet 5% service charge on stays, sparking debate but mirroring the familiar restaurant tip culture. Unlike controversial resort fees that mask costs to undercut OTAs, these discretionary charges aim to increase staff retention amid a global talent shortage and rising supplier costs. With hotel rates up 14.9% in 2023, this tactic keeps prices competitive while supporting workers. Curious about whether this trend will reshape hospitality or burden guests? Dive into the full article to explore the future of hotel service charges!

Airbnb and Booking.com are reshaping hospitality with bold strategies. Airbnb's Q2 2023 revenue hit $2.2 billion, driven by 448 million bookings and innovations like pet-friendly filters, cementing its lead in short-term rentals despite regulatory hurdles. Booking.com, evolving into a fintech powerhouse, streamlines payments to boost user experience, maintaining its edge as a top distribution channel. Both platforms' adaptability—Airbnb's inclusive listings and Booking's tech-driven approach—sets the pace for the industry. Curious how their converging strategies will redefine travel? Dive into the full article to uncover the future of hospitality

Suggestive selling is a game-changer for hospitality, turning staff into revenue-driving storytellers who elevate guest experiences. By mastering personalized recommendations, leveraging technology like POS systems, and building product knowledge, servers can increase check sizes and profit margins while delighting customers. This win-win approach fosters loyalty and fuels sustained growth. Curious how these strategies transform dining into a lucrative art form? Dive into the full article to uncover the secrets of suggestive selling success!

Wellness tourism set to hit $2.1 trillion by 2030—don't miss this trend. Hotels from Hilton to IHG are making wellness a core offering. Spas can boost total revpar by over 50% when treated as profit centers. Tech now makes spa revenue management a must, not just a luxury extra. Read full insights and learn the revpath metric to track spa profitability.