mantenimiento

descubre revenue for breakfast, el roadshow gratuito para los hoteleros portugueses. tres desayunos en algarve, lisboa y oporto del 26 al 28 de septiembre. aprende sobre revenue management, venta directa y tecnología de la mano de chema herrero y pablo torres. participa en debates con expertos de paraty tech, quicktext, roibos y más. inspírate y equipa a tu equipo con la formación que necesita el sector turístico.

Stress and bad vibes in hospitality kill productivity and drive people away. Unhappy staff take more sick days, quit faster and cost you more in hiring. Low morale turns smiles into frowns, and frayed tempers into guest complaints. Managers who clear communication gaps, celebrate wins and map career paths flip the script. Build respect, fun perks and team spirit—and watch service scores—and profits—soar.

Global coliving market set to hit 10 billion dollars by 2025 with 27-year-olds earning about 75 000 per year. Urban coliving spaces blend private bedrooms with shared kitchens, living rooms and workspaces to spark real connections. Eighty percent of residents say they feel more connected to their neighborhood after moving in. Shared homes draw diverse groups who volunteer more and drive civic engagement. Local shops thrive too, with coliving neighbors spending an extra 3 000 dollars annually and generating up to 500 000 dollars per hundred units.

Connecting with fellow managers brings fresh ideas to your strategy. swapping war stories about forecasting demand can ignite your next win. attending meetups, conferences or virtual forums expands your circle. offering help before asking for favors builds authentic relationships. turning casual coffee chats into partnerships can skyrocket your results.

En 2024 se esperan altibajos macroeconómicos, aunque aún es posible subir precios y reposicionar destinos, según Javier tausía. Total revenue implica optimizar cada punto de contacto con el cliente, desde la preestancia hasta la posestancia, según Francesc gonzález. Chema herrero recomienda diseñar estrategias de upselling basadas en el comportamiento del huésped para rentabilizar cada punto de venta. Para hoteles pequeños la clave es la personalización total, la formación del equipo y la digitalización, como destaca Francisco quintero. Incluso en resorts todo incluido se pueden vender experiencias exclusivas y servicios externos para generar más ingresos, según Toni homar.

Ancillary revenue is hotel treasure hiding in plain sight. Guests crave experiences from cooking classes to vip check-out perks. Food, spa and parking turns idle services into small gold mines. Reported sales jumped to 18.9 billion dollars in 2022, up from 13.3 billion. Are you leaving these extra dollars on the table at your property?

Spain generated 97 billion euros from tourism in 2021, but lacks the world-class schools to train its talent. Switzerland boasts top hospitality names like Les Roches, Glion and Lausanne EHL, fueling over CHF 350 million in local economic impact. José Andrés challenges spain’s leadership in gastronomic tourism: why aren’t foreigners flocking here to learn? From Centro Superior de Hostelería de Galicia to TEDUKA, innovators are rising — can they turn spain into a new academic hub? Are you ready to lead by example and spark the passion of future hospitality professionals?

Imagine a lobby that serves cappuccinos by day and cocktails by night. You check in at the bar instead of a dusty reception desk. Boutique pop-up shops and art exhibits bring local flavor right to your guests. Coworking nooks in between sofas keep business travelers happy and productive. Merch stores and digital ads turn dead space into real profit.

Early in 2020 the world stopped and tourism came to a standstill. Workers in lisbon paid 80% of their wages just to know where they’d sleep. Balconies became bedrooms in ibiza as staff scrambled for shelter. Inflation and slim margins bite harder while pay and conditions stay frozen. When the call comes to ship labor from bangladesh and nepal, whose humanity do we leave behind?

In today’s digital age technology is reshaping every hotel stay. Hotels streamline check-in with keyless entry and mobile check-in innovations. Concierges and housekeepers rely on apps and wearables to anticipate guest needs. Staff can automate reservations and housekeeping to focus on personal service. Embracing these tech tools means happier guests repeat visits and glowing reviews.

Luxury hotels are introducing a discreet 5% service charge on stays, sparking debate but mirroring the familiar restaurant tip culture. Unlike controversial resort fees that mask costs to undercut OTAs, these discretionary charges aim to boost staff retention amid a global talent shortage and rising supplier costs. With hotel rates up 14.9% in 2023, this tactic keeps prices competitive while supporting workers. Curious about whether this trend will reshape hospitality or burden guests? Dive into the full article to explore the future of hotel service charges!

Airbnb and Booking.com are reshaping hospitality with bold strategies. Airbnb’s Q2 2023 revenue hit $2.2 billion, driven by 448 million bookings and innovations like pet-friendly filters, cementing its lead in short-term rentals despite regulatory hurdles. Booking.com, evolving into a fintech powerhouse, streamlines payments to boost user experience, maintaining its edge as a top distribution channel. Both platforms’ adaptability—Airbnb’s inclusive listings and Booking’s tech-driven approach—sets the pace for the industry. Curious how their converging strategies will redefine travel? Dive into the full article to uncover the future of hospitality

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Suggestive selling is a game-changer for hospitality, turning staff into revenue-driving storytellers who elevate guest experiences. By mastering personalized recommendations, leveraging technology like POS systems, and building product knowledge, servers can boost check sizes and profit margins while delighting customers. This win-win approach fosters loyalty and fuels sustained growth. Curious how these strategies transform dining into a lucrative art form? Dive into the full article to uncover the secrets of suggestive selling success!

Wellness tourism set to hit $2.1 trillion by 2030—don’t miss this trend. Hotels from Hilton to IHG are making wellness a core offering. Spas can boost total revpar by over 50% when treated as profit centers. Tech now makes spa revenue management a must, not just a luxury extra. Read full insights and learn the revpath metric to track spa profitability.

Spain’s tourism triumph in 2023, with over 84 million visitors spending €108 billion—17% more than 2019—proves it’s not just about numbers but quality too. Hotel rates soared 14.9%, yet rising costs keep profitability below 2019 peaks. The real win? Balancing quantity and quality, with travelers splurging more on Spain’s upgraded accommodations and gastronomy. Challenges persist: boosting long-haul flights from Asia and the Middle East and enhancing employee training for elite service. Want to know how Spain can sustain this boom? Dive into the full article for the secrets of its tourism renaissance

Valentine’s Day transforms bars, hotels, shops, and restaurants into economic powerhouses, raking in a staggering $25 billion in the U.S. alone. From heart-shaped cocktails and rose-petal hotel suites to last-minute teddy bears and candlelit dinners, businesses capitalize on love’s cheesy charm. Curious how this romantic spectacle fuels commerce across industries? Dive into the full article to uncover the lucrative secrets behind Valentine’s Day’s multi-billion-dollar impact!

The 2024 Paris Olympics and Germany’s Eurocup are set to ignite economic booms, with Paris projecting up to $12.1 billion in gains and Germany expecting a $7.4 billion boost, fueled by tourism, infrastructure, and sponsorships. Historical successes, like London’s 2012 tourism surge and Germany’s 2006 World Cup windfall, hint at massive revenue potential. From job creation to long-term global visibility, these events promise lasting economic legacies. Curious about how these mega-events transform host cities’ economies? Dive into the full article to uncover the financial playbook behind Paris 2024 and Euro 2024

Branded residences are redefining luxury living, blending iconic brands like Four Seasons and fashion houses with opulent real estate to command 31.6% higher prices than non-branded properties. From New York to Dubai, this booming market has grown 170% in two decades, offering investors 36% price appreciation. Curious how wellness brands and celebrity collaborations are shaping this exclusive niche? Dive into the full article to explore the lucrative world of branded residences!

In a cutthroat hospitality market, hotels can’t rely on low prices alone—differentiation is the key to thriving. By crafting unique experiences, from themed stays to local partnerships, hotels can command premium rates and build loyal followings. Think curated wine weekends or tech-savvy rooms that cater to digital nomads. Want to know how storytelling and strategic USPs can transform a hotel into a guest magnet? Dive into the full article to unlock the secrets of standing out!

Hourly hotels are revolutionizing hospitality by offering flexible, budget-friendly stays for travelers, professionals, and locals alike. But in a booming market, standing out is crucial. From themed rooms and spa-like escapes to seamless tech and local partnerships, savvy hotels are carving unique niches. Curious how these strategies can tap into growing demand and avoid price wars? Dive into the full article to discover the secrets of thriving in the hourly hotel boom!

The beauty industry is missing out on untapped profits, but revenue management (RM) offers a game-changing solution. By adopting hospitality-inspired strategies like dynamic pricing, demand forecasting, and personalized packages, salons and spas can boost revenue by up to 20% while keeping customers delighted. From tiered memberships to data-driven decisions, RM transforms seasonality challenges into opportunities. Curious about how beauty businesses can balance profits and exceptional guest experiences? Dive into the full article to uncover the secrets of sustainable success!

A well-crafted menu is more than just a list of dishes. It’s a silent salesperson, a canvas for culinary creativity, and a key player in driving […]

Hotels are transforming guest stays into unforgettable experiences by prioritizing personalized, proactive customer care that drives ancillary revenue. A McKinsey study shows personalization boosts satisfaction by 10%, while tailored offers like spa treatments or dining packages increase spending. Technology, from mobile apps to loyalty programs, empowers guests to explore amenities seamlessly. Curious about how a customer-centric culture can skyrocket profits and loyalty? Dive into the full article to uncover the secrets of exceptional hospitality!