mantenimiento

2023 brings a more discerning European traveler—shorter stays and budget-conscious choices. Asian markets, especially China, will surge as pent-up demand meets high spending power. “Old school is the new new school” as proven tactics meet post-pandemic innovation. my top resolution: supercharge ancillary revenue with fresh bundles and upsells. discover how to navigate this VUCA world and drive total revenue management.

primer foro internacional de alta consultoría en alicante reunió a líderes del turismo y la innovación. debates sobre fondos europeos, transición verde y digitalización marcaron la jornada. mesas redondas destacaron el poder del dato y la colaboración público-privada. expertos en tecnología turística, rrhh y sostenibilidad compartieron retos y oportunidades. no te pierdas las conclusiones que definirán el futuro del turismo en la costa blanca.

Descubre cómo una buena distribución de inventario puede disparar tus ingresos. aprende a renombrar tus habitaciones para que sean irresistibles. inspírate en ejemplos como Villa Agrippina y su “Supreme Room con jacuzzi privado”. optimiza tarifas según demanda y atrae todo tipo de huéspedes. lleva tu hotel al éxito cuidando cada detalle del inventario.

Hereby starts my newsletter, a space where I will be sharing my thoughts and reflections about hot topics from the industry I love: hashtag#tourism. I’ll mainly […]

Ai at the drive-thru may nail orders but miss the warmth customers crave. software works nonstop without error, yet can’t listen or empathize. authentic staff engage diners, spark loyalty and earn rave reviews. empathic employees drive extra sales that bots can’t replicate. show your caring side and your role stays irreplaceable.

Dublin’s Temple Bar pints climbed in price as the night wore on, revealing a missed F&B opportunity. most restaurants still serve static menus despite QR tech that can flex rates instantly. diners would gladly pay more on weekends and save during quiet weekday lunches. real-time pricing could sharpen profits and draw bargain hunters at off-peak hours. ready to watch your favorite bar’s menu evolve with demand?

Hospitality education often stops at theory and lectures feels disconnected. Traditional internships funnel every student to the front desk ignoring other roles. Soft skills like adaptability and communication remain underdeveloped in classrooms. Practical experience across kitchens, marketing and events builds real confidence. Partnerships between schools and industry bring curricula to life and bridge the gap.

Pricing in hospitality hinges on balancing price and value. customers pay two dollars for coffee until Starbucks charges four and they don’t flinch. dynamic room rates from season to season reflect perceived value, not just cost. revenue management systems guide pricing but savvy pros adjust for inflation and trends. luxury diners queue for a thousand‐dollar steak because experience outweighs price concerns.

underpaid staff create magical experiences while juggling unpaid overtime. perception of low-skilled work clashes with the real dedication on display. small hotels struggle to match wages at high-profile chains, fueling talent drain. industry advocacy and fair pay campaigns could rewrite hospitality’s future. are you ready to champion the heroes behind every memorable stay?

The hospitality industry is recovering at a probably unexpectedly fast pace in the wake of the COVID-19 pandemic, welcoming back guests and patrons with open arms. […]

Entrevista exclusiva con Pablo torres, nuevo CEO de Teduka, y sus planes para revolucionar la formación turística. Trayectoria de más de 20 años en hoteles, consultorías y universidades, ahora volcada en profesionales del sector. Teduka cierra la brecha entre teoría y práctica con cursos prácticos, bootcamps intensivos y formación bilingüe. La IA liberará tareas rutinarias y aquí aprenderás a centrarte en estrategia y toma de decisiones humanas. Descubre su hoja de ruta de cursos en revenue, f&b y más, y no te pierdas la entrevista completa.

Hospitality tech has exploded since the pandemic, reshaping roles without replacing them. Tool overload can overwhelm hoteliers, especially independents without dedicated IT support. Niche solutions often struggle to integrate, leaving holes in the guest’s journey. Machine learning powers everything from revenue forecasts to itinerary planning. Choosing the right tech—based on needs, not price tag—is the true game-changer.

Old cocktail menus tossed in plastic folders feel sloppy and uncaring. Genuine hellos and swift help turn simple moments into cherished memories. Loyal guests return not for gold decor but for smiles that feel personal. Great service stands out when flashy amenities blend into the background. Neglect basics and watch customers wander to attentive rivals next door.

Investing in your team sparks glowing reviews that fill rooms fast. when staff know their stuff, guests pay more without blinking. happy customers rave online and boost your hotel’s ranking. premium pricing follows exceptional service like night follows day. ready to see training turn paychecks into profits?

Tipping stirs fierce debate over service quality and fair pay. From the American reliance on tips to its spread across Europe, customs clash. Incentives for exceptional service meet the reality of unpredictable wages. solution lies in fair base salaries with truly optional gratuities. Digital tipping options can bridge the cashless gap and honor great work.

Technology is the trusty sidekick to hospitality’s heroes. Batman’s human touch wins guests’ hearts when Robin’s ai and iot tools handle the routine. Integrated systems let staff anticipate every need without drowning in data. Embracing innovation keeps teams agile in a world where adaptability rules. The real magic happens when talent takes the stage with tech cheering from the wings.

Hotels empower front desk teams to suggest room upgrades and spa treatments. personalized recommendations feel like insider tips, not canned pitches. tech tools feed staff real-time guest preferences for seamless service. turning complaints into wow moments can spark surprise add-on bookings. training your frontline crew transforms everyday check-ins into profit drivers.

servers who listen closely turn meals into memorable experiences. subtle nods to premium sides or craft cocktails can lift every bill. strategic menu highlights guide guests to tried-and-true delights. ethical upsells feel like insider tips, not pushy sales pitches. a well-trained team becomes your restaurant’s secret profit engine.

training your hotel crew turns good stays into unforgettable moments. confident team members greet guests with genuine warmth and seamless service. skilled staff handle challenges like pros, leaving no room for complaints. investing in learning boosts efficiency and slashes costly mistakes. happy employees stay longer, rave online and fill rooms faster.

Just like rugby, hotel teams score big when they move as one. Disciplined drills and clear playbooks keep service on point. Respect on and off the field turns guests into loyal fans. Bouncing back from setbacks makes your team unstoppable. Ready to train your crew into hospitality all-stars?

Therapist connect one-on-one to unveil clients’ hidden needs. upselling add-ons like aromatherapy or hot stones feels like a gift. suggesting skincare products turns a treatment into a lasting ritual. ethical recommendations build trust and keep guests coming back. with a 15–25 % revenue boost, suggestive selling is win-win for spas.

Formación de equipos hoteleros bien capacitados transforma la experiencia de tus huéspedes. Asegura servicio impecable y crea un ambiente acogedor que sorprende en cada detalle. Al mejorar habilidades técnicas y de comunicación, el personal trabaja con mayor confianza. La eficiencia sube, los errores bajan y el equipo siente orgullo de pertenecer al proyecto. Descubre cómo invertir en formación puede aumentar la satisfacción, la lealtad y el retorno.

Investing in staff training boosts guest smiles and star ratings. feedback-driven workshops and online courses turn knowledge into action. surveys show a one-point rating jump can raise revPAR by double digits. mentoring, incentives and hands-on sessions spark confidence and loyalty. happy, skilled teams deliver seamless stays—and fuller wallets.

Tired of hidden price gaps across booking sites? Chema Herrero Hernández pins down thirteen deal breakers you can’t ignore. unexpected currency conversions and outdated rates cost you trust and profit. contract breaches, tech glitches and unfair parity clauses lurk behind the scenes. ready to reclaim control and boost direct bookings? dive into the full breakdown.