MORE INFORMATION THE PENINSULA, LONDON
Strategic Consulting Project:
Development of the structure, processes, and training of its Customer Communications Center.
GLOBAL REVENUE FORUM, MADRID.
Event Management:
Co-organisation of the largest Revenue event,
Hotel Sales and Marketing in Spain.
MORE INFORMATION
HARD ROCK HOTEL, MADRID.
Consulting & Training:
Program implementation
suggestive selling in F&B.
MORE INFORMATION
Alicante City Council
Consulting & Event Planning: Strategic collaboration with Alicante City Council to position the city as a top global destination for digital nomads: international conferences, digital campaigns, and in-person events.
MORE INFORMATION
MORE INFORMATION ZAFIRO HOTELS
TRAINING: Training sessions and workshops
on suggestive selling (Ancillary Revenue) to all
the members of the Front Office teams
of the chain.
MORE INFORMATION LANDMAR HOTELS, TENERIFE.
Consulting & Training:
Strategic Consulting Front Office Operations Reception team training (Suggestive Selling).
MORE INFORMATION BENISSA TOURISM, ALICANTE Consulting and training: Consulting, analysis and training project for the municipality's tourism business network.
Foto recepcionista hotel "The Península"

We are a tourism consulting firm with a clear objective: to provide you with value at every step. Our guarantee?

+300 hotel revenue optimization projects (ancillary revenue) implemented.

+4,000 professionals trained in 30 countries.

+10,000 hours of consulting provided.

 

WE ARE YOUR PARTNERS

The Torres Hospitality Consulting team can help you as a strategic partner to achieve:

Increase your ancillary revenue

More than 300 hotels have already done so. Want to know how to increase your ancillary revenue?

 

Leading hotel digitalization

Improve your hotel's profitability from the first month. Let's talk today.

 

Revenue

  • 88%
  • 85%
  • 83%

Training high-performance teams

Train your team to sell more and better, increasing both revenue and customer satisfaction through consultative selling and suggestive selling. 

 

Manage projects and optimize processes

Train your team to optimize processes. Improve the effectiveness and efficiency of your middle managers. Discover our workshops.

 

100%

Satisfaction index
of the client

Organize conferences and events

Turn your conference into an experience that makes a difference.

 

Facilitate experiential academic training

Training that inspires, connects, and transforms. Let's talk?

 

REVIEWS FROM SATISFIED CUSTOMERS

Find out what our customers say: the best way to understand the quality of our services.

BOOK

"Mastering Hospitality Ancillary Revenue"

Proven tactics to increase ancillary revenue results in hotels, bars, restaurants, and spas.

More than 100 successful examples . Business practices from establishments around the world that you can apply in your daily life.

Buy it here.

  • This book has opened my eyes to the endless opportunities for generating additional income in hotels. Featuring innovative strategies and many real-life case studies, each page is filled with easy-to-implement ideas. I'm eager to put several of them into practice to improve results. A must-have for any industry professional!

  • An essential guide for those of us who work in tourism marketing, like me. Although it can also be applied to other sectors such as retail, it's a clear and easy-to-read book that focuses on the fundamentals and provides strategies that really work because large companies are already implementing them. The author shares his extensive knowledge in a fun and easy-to-understand way for all audiences. It's a quick read and provides a lot of value.

  • It's much more than a guide to ancillary revenue; it's a complete shift in perspective on how to manage businesses in the hotel industry. Through practical examples and clearly explained strategies, I learned that ancillary revenue not only benefits businesses but also transforms the customer experience. Each chapter is designed to inspire while providing concrete tools that can be implemented immediately. Furthermore, the focus on personalization and technology allowed me to identify business opportunities I had previously overlooked. I was also impressed by how the author simplifies complex concepts, making them accessible to any professional, regardless of their level of experience in the field. This book not only changes the way we operate, but also challenges us to think differently. And once you get started, you begin to realize how many revenue streams were waiting to be exploited. I recommend it to both beginners and experts looking to modernize their strategies and stay competitive in a market as dynamic as ours. It's definitely an indispensable reference for any revenue or management professional.

  • Very interesting and practical. It clearly explains how hotels can generate more revenue without relying solely on bookings, drawing on ideas from industries like airlines and cruises. The best part is that it's not limited to theory; it provides real-life examples and case studies that make everything easy to understand and apply. If you work in the sector and want to improve profitability, it's definitely worth reading.

  • As a Hotel Profit Management enthusiast, I've been following Pablo Torres on social media for a while and consider him a true reference. The field of ancillary revenue in hotels remains underexplored and undoubtedly represents a significant source of profit. In his book, Pablo shares his vision of the ancillary mindset and offers practical and valuable advice based on his extensive experience. As a professional, I highly recommend him.

Featured content:

Coinciding with FITUR, Open Revenue Consulting and Torres Hospitality Consulting presented the Global Revenue Forum on the terrace of the Hotel Emperador. Hoteliers and software leaders gathered on Gran Vía to announce the June 4 event. Madrid will join London, Stockholm, Milan, Amsterdam, and Paris in this European revenue and sustainability forum. Enjoy more than twenty simultaneous talks and panels, with streaming from the other venues and high-level networking. Don't miss this unique opportunity to boost your hotel revenue and profitability strategy.

Featured content:

Madrid hosted the first edition of the Global Revenue Forum with more than 250 industry professionals. Discover simultaneous presentations on AI, loyalty, total profit, and sustainability. Don't miss key insights from panels on distribution and digital marketing. Learn to optimize your direct channel, packaging, and data integration. Get inspired with high-level networking and revolutionize your revenue management strategy.

CONTENTS

From groceries to guest experiences: Can the Erewhon hype be replicated in the hospitality business?

The viral success of "aspirational retail" spaces like Meadow Lane and Erewhon in New York serves as a blueprint for modern hotels to boost ancillary revenue through emotional demand. By shifting from a "rooms-first" mentality to an "experience-first" model, hotels can capture the growing demand for "clean dopamine"—the combination of wellness, aesthetics, and social connection. This strategy involves turning underutilized spaces into daylight destinations through local brand collaborations, influencer partnerships, and curated F&B offerings that prioritize storytelling over mere transactions. Ultimately, when hotels design for FOMO and fandom rather than just utility, they unlock high-frequency, high-margin revenue streams that extend far beyond the traditional guest stay.

Are we witnessing a structural shift in how young people experience leisure?

The rise of "coffee parties" in Spain represents a structural shift in leisure, where younger generations are trading traditional nightclubs for early-morning events that blend exercise, specialty coffee, and social connection. Driven by a post-pandemic focus on wellness and "clean dopamine," these events offer a high-value, hangover-free alternative to the dark, alcohol-driven club scene. For hospitality professionals, this trend serves as a wake-up call to rethink experience design and ancillary revenue, moving away from late-night consumption toward curated daytime activities that align with the productivity and authenticity values of the 20 to 30 age demographic.

Black Friday Deals? Meh. Let's talk about the real bargain: Global Revenue Forum Madrid 2026

Moving beyond the noise of traditional retail discounts, this update announces two major milestones for the Madrid hospitality community in 2026. First, an exclusive cocktail event during FITUR on January 22nd will bring together over 200 hotel professionals for high-level networking focused on ancillary revenue and tech integration. Second, the Global Revenue Forum Madrid 2026 (#GRFMAD26) has revealed its keynote speaker, Sam Gratton, who will lead a session on improving public speaking and communication for managers. With a focus on commercial leadership and holistic revenue strategy, these events are designed to future-proof the industry through practical tools and intentional networking rather than generic panels.