{"id":185,"date":"2023-11-28T00:00:00","date_gmt":"2023-11-27T23:00:00","guid":{"rendered":"https:\/\/torres.dev.crehaz.qwair.com\/2023\/11\/28\/homeless-hotel-staff-have-we-learnt-nothing\/"},"modified":"2025-08-05T13:28:48","modified_gmt":"2025-08-05T11:28:48","slug":"homeless-hotel-staff-have-we-learnt-nothing","status":"publish","type":"post","link":"https:\/\/torreshospitalityconsulting.com\/en\/2023\/11\/28\/homeless-hotel-staff-have-we-learnt-nothing\/","title":{"rendered":"Homeless hotel staff. Have we learned nothing?"},"content":{"rendered":"<p>Early 2020. The pandemic sweeps the planet. Besides the millions of deaths and physically affected people, it was a challenging time for many industries and their employees.<\/p>\n<p>Millions of people were fired, furloughed, saw their contracts and worked hours reduced\u2026 and the tourism industry was one of the ones that got hit harder.<\/p>\n<p>Fast-forward 2 years since the end of the pandemic, and -even with wars and economic recession looming- the industry is back to its feet and already got back to the pace -if not higher in some destinations- than what it was before the pandemic.<\/p>\n<p>That has also meant- sadly- that we&#039;ve got back to the low salaries and poor working conditions for many.<\/p>\n<p>I was reading an article the other day about some Hotel housekeeping staff in Lisbon who could not even afford to share a bedroom in a shared apartment, as the rent of that bed was around 80% of their salary.<\/p>\n<p> So they were homeless. The same people that clean rooms in fancy hotels are homeless.<\/p>\n<p>But that is not new, sadly. In some secluded locations like Ibiza, many season-only industry workers would even rent balconies as they could not afford the rent on the island. That was pre-pandemic. We had the great resignation, Professionals leaving the industry. Staff shortages everywhere\u2026but still, in many cases, compensation has not changed.<\/p>\n<p>So rates are up because supplies have increased. Inflation is hitting hard and margins are getting slimmer. Does that not also affect the lives of those employees? Don&#039;t they also have bills to pay?<\/p>\n<p>So how can the solution be, as I was bluntly told by some industry lobby \u201csend people from Bangladesh and Nepal to do the job\u201d?<\/p>\n<p>It hurts to see, but in many instances, after the pandemic and all that has happened, it feels like we, as an industry, have learned nothing.<\/p>","protected":false},"excerpt":{"rendered":"<p>Early in 2020 the world stopped and tourism came to a standstill.<br \/>\nWorkers in lisbon paid 80% of their wages just to know where they\u2019d sleep.<br \/>\nBalconies became bedrooms in ibiza as staff scrambled for shelter.<br \/>\nInflation and slim margins bite harder while pay and conditions stay frozen.<br \/>\nWhen the call comes to ship labor from bangladesh and nepal, whose humanity do we leave behind?<\/p>","protected":false},"author":5,"featured_media":697,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50,59,53,48,49],"tags":[],"class_list":["post-185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consulting","category-fb","category-revenue","category-talent","category-training"],"_links":{"self":[{"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/posts\/185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=185"}],"version-history":[{"count":1,"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/posts\/185\/revisions"}],"predecessor-version":[{"id":335,"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/posts\/185\/revisions\/335"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/media\/697"}],"wp:attachment":[{"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/torreshospitalityconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}